Where do I find my licence key?
In the receipt email Payhip sends right after you buy, and in your Payhip library. It looks like XXXXX-XXXXX-XXXXX-XXXXX.
I bought before this site existed. Do I get access?
Yes. Your licence key works here. Go to Activate a purchase and use the same email you bought with.
I own both packs. Do I need two accounts?
No. Activate with your first key, then add the second from your dashboard.
I forgot my password.
Use Reset password. You'll need your email and a licence key on your account, so no reset emails can be intercepted.
Do I need DaVinci Resolve Studio?
No. Everything works in the free version. Where a step is Studio-only, the guide says so and gives a free alternative.
Do updates cost extra?
No. Buy once and every update to that pack appears in your dashboard automatically.
Something's not working.
Email support@andremediastore.com with your Payhip receipt and I'll sort it out.